Becoming A Professional - Expert Advice from Bill Bartmann

Look The Part

Bill Bartmann tip #1 is to always dress the part of the professional. This means different things for different industries. For some it may be a business suit. For others it may mean coveralls and work uniforms. Whatever it means for your company, make sure you are dressed appropriately to make those who encounter you know you are a professional.

No matter where you are or what you are doing, you are always representing your business. When people see you in the grocery store they are going to take note of what you look like just as much as they will in a Chamber of Commerce meeting. This doesn’t mean you need to go to the grocery store in a suit, but you should always make sure that you are respectably dressed.

If you don’t think this is that important, start to watch those around you in the business world. Take a mental note of your first impressions of people by the way they are dressed. You will notice that those who are dressed professionally for their business immediately earn a higher level of respect.

Sound The Part

Do you spend a lot of your work day on the phone talking to customers? Then you better sound the part. Bill Bartmann tip #2 is to remember when you are interacting with customers over the phone this is the only representation they have of your entire company. You want to make sure to sound professional and helpful at all times as well as like a person they want to be talking to. The more they like you on the phone, the more they are likely to do business with your company.

In addition to how you sound, you should work on how you listen. Nothing will turn a customer off of your company more quickly than thinking you don’t care. That is just what you will be saying if you are to do all the talking and not listen to what your customer has to say. Hear their questions and comments and make sure to respond to those questions and concerns.

Act The Part

Bill Bartmann tip #3 is when it comes to interacting with customers you need to always remember that you are the business. You want to be putting a positive taste in their mouth for you and your company. In many cases you should treat each and every customer as the first impression you try to make at a new job. You want to make sure everyone likes you so you can make it past that probation period and work there for good, right? It's the same with customers. You want to set up that initial relationship so they eventually want to set up a permanent relationship with your company.

Bill Bartmann offers online business courses so people can develop the necessary basic business management skills to be successful. Bill Bartmann’s Billionaire Business Systems has helped thousands of entrepreneurs reach their goals by showing them how to strengthen their business even during times of economic uncertainty. Bring out the Billionaire in you; visit http://www.billionaireu.com/